faq
TwinSpires Mobile v2.0 Frequently Asked Questions (FAQ)
Do I need a separate account for TwinSpires Mobile?
No. You can login to TwinSpires Mobile using the same account information that you use to login to TwinSpires.com. If you don’t already have a TwinSpires account, you can click here to register.
How can I access TwinSpires Mobile?
Simply enter “m.twinspires.com” into the mobile browser of your internet-enabled phone.
What is the cost for using TwinSpires Mobile?
We do not charge any additional fees for using TwinSpires Mobile. Any additional charges that you may incur relate to any data or roaming fees applied by your phone carrier. Such charges, if any, are usually determined by your current “data plan”.
How do I install TwinSpires Mobile?
No installation is required. Simply enter “m.twinspires.com” into the browser of your internet enabled phone.
What kinds of phones will work with TwinSpires Mobile?
Any internet-enabled phone or mobile device (Phone, PDA, Smartphone, BlackBerry, etc.) will work with TwinSpires Mobile.
Does it matter which phone carrier I use?
No. As long as there is data service in your area, you should be able to access TwinSpires Mobile on any internet-enabled phone.
Will the Live Video feature work on my phone?
Live streaming video is currently supported on most internet-enabled phones using the “Windows Mobile” operating system. Additional phone devices (BlackBerry, iPhone, etc.) may be supported at a later time.
How can I tell whether my phone is a Windows Mobile device?
Here are three different ways to tell if your phone is a Windows Mobile device:
Look for a Microsoft Logo somewhere on the outside of your device. Beneath the logo it will typically say “Designed for Windows Mobile”.
Your phone screen has a Microsoft Windows-like “Start” menu on the bottom left corner, similar to your Windows desktop PC.
Check for your device at the Windows Mobile website.
Special note for BlackBerry phone users:
For the best viewing experience with BlackBerry devices, please ensure that both “Support HTML Tables” and “Support Style Sheets” have been enabled for your phone’s browser. To view/modify your BlackBerry’s browser settings:
Select “Options” using the BlackBerry trackwheel/trackball
Select “Browser Configuration”
Ensure that “Support HTML Tables” and “Support Style Sheets” are enabled (checked)